Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

DataVox

Phone: (713) 881-5300 Fax: (713) 881-5330 View Additional Phone Numbers 6650 W. Sam Houston Parkway South, Houston, TX 77072 http://www.datavox.net View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

DataVox services include IP phone systems and Unified Communications, Cisco
SMARTnet and maintenance services, structured cabling, data center design and
installation, data network infrastructure, server virtualization, data storage
solutions, digital signage, Cisco WebEx, videoconferencing systems, network
security, IP video surveillance, access control and intrustion detection,
at&t and tw telecom network services.
DataVox is proud to be a Cisco Gold Partner, Cisco Master UC Partner, Avaya
Gold Partner, Microsoft Gold Partner, VMware Partner, EMC Partner, NetApp
Partner, Axis Partner, Genetec Partner.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that DataVox meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for DataVox include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DataVox
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1990 Business started: 01/01/1988 in TX Business incorporated 01/01/1988 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Public Safety
PO Box 15999, Austin TX 78761
http://www.txdps.state.tx.us/psb/index.htm
Phone Number: (512) 424-7710
Fax Number: (512) 424-7728

Type of Entity

Corporation

Business Management
Mr. Alan Ferguson, V.P. Mr. Ross Ferguson, President Mrs. Shannon Ferguson Mr. Neil Ferguson, V.P. Mr. Steve Ferguson, V.P.
Contact Information
Principal: Mr. Alan Ferguson, V.P.
Principal: Mr. Ross Ferguson, President
Principal: Mrs. Shannon Ferguson
Business Category

TELEPHONE EQUIPMENT & SYSTEMS DEALERS AUDIO-VISUAL CONSULTANTS COMPUTER - SYS DESIGNERS & CONSULTANTS COMPUTER - CABLE & INSTALLATION COMPUTER - NETWORKS SECURITY SYSTEMS CONSULTANTS SECURITY CONTROL EQUIPMENT & SYSTEM MONITORS TELEPHONE EQUIPMENT & SYSTEMS SERVICE & REPAIR COMPUTER - NETWORK SECURITY VIDEOCONFERENCING SERVICES DATA COMMUNICATIONS EQUIPMENT & SYS INTERNET/INTRANET TECHNOLOGY SECURITY CAMERAS CABLE NETWORKING SURVEILLANCE EQUIPMENT, SALES & SERVICE TELEPHONE & TELEVISION CABLE CONTRACTORS AUDIO-VISUAL EQUIPMENT-DEALERS

Products & Services

DataVox sells the following brand(s): at&t, Avaya, Axis, Cisco, EMC, Genetec, Microsoft, NetApp, Riverbed, Toshiba, Tw Telecom, VMware

DataVox offers the following product(s): Access Control systems, Avaya Phone Systems, Cisco Digital Media Suite, Cisco Network Infrastructure, Cisco Phone Systems, Cisco UCS, Cisco Video Conferencing, Cisco Webex, EMC Network Storage, Intrusion Detection, Network Cabling, Riverbed WAN Optimization, Telephone Systems, Toshiba Phone Systems, Unified Communications, Video Surveillance Systems, VmWare, VOIP

Industry Tips
BURGLAR ALARMS - CHOOSING A COMPANY
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.