BBB Business Review
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BBB Accredited Business since
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This company specializes in the design and construction of new residential swimming pools and spas.
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A BBB Accredited Business since
BBB has determined that Anthony & Sylvan Pools meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Anthony & Sylvan Pools include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 12 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Anthony & Sylvan has specific phone numbers to call for the following consumer issues:
Complaint Hotline: 713-467-6458 ext. 8135, Warranty & Service Manager: 713.467-6458 ext. 8145, and Warranty, Service or Repair Issues: 713-467-6458 ext. 8160.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Bob Van Horn, Texas General Manager
SWIMMING POOL CONTRACTORS, DEALERS, DESIGN