BBB Business Review

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This business is not BBB accredited.

Plumbing 911, LLC

Phone: (281) 574-8911 565 S Mason Rd, Katy, TX 77450

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Plumbing 911 offers complete plumbing services and repairs: traditional water heaters, tankless water heaters, toilet replacement, faucet replacement, emergency plumbing, sewer inspections, sewer lines, toilet and drain unclogging, jetting, drain cleaning, pipe leaks, expert plumbers, sewer inspection camera, sewer inspection equipment, video sewer inspection and many other services. Plumbing 911 serves you with licensed professional plumbers for residential, commercial and restaurant plumbing in the Katy - Fulshear - West Houston, Texas areas.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Although this company is not an Accredited Business of the Better Business Bureau, they advertise to be an Accredited Business in their company website.  The BBB has asked this practice cease.  The BBB is seeking legal assistance to protect its name and trademark.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Plumbing 911, LLC include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Plumbing 911, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Plumbing 911, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 23, 2009 Business started: 06/01/2007 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Board of Plumbing Examiners
929 E. 41st Street, Austin TX 78751
Phone Number: 512-458-2145
Fax Number: 512-302-5090

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Daniel Glynn, Owner
Contact Information
Principal: Mr. Daniel Glynn, Owner
Business Category


Method(s) of Payment
Cash, Check, MasterCard, Visa & Discover
Industry Tips
Plumbing - How to Choose a Company

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.