BBB Business Review

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BBB Accredited Business since

ABC Home & Commercial Services

Additional Locations

Phone: (713) 730-9500 8448 N Sam Houston Pkwy West, Houston, TX 77064 View Additional Email Addresses http:///www.abchomeandcommercialhouston.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Pest Control, Exterminator, Bed Bugs, Termites, Termite Control, Bed Bug Treatment, Fleas, Rodent Control, Animal Control, HVAC, Air Conditioning, Heating, AC Repair, Air Conditioning Repair, Air Conditioner, Lawn Service, Landscaping, Irrigation


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ABC Home & Commercial Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ABC Home & Commercial Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 42 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

42 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 10
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 28
Total Closed Complaints 42

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ABC Home & Commercial Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1986 Business started: 12/31/1946 in TX Business started locally: 12/31/1986 Business incorporated 08/01/1986 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado, Austin TX 78701
http://www.license.state.tx.us/
Phone Number: (800) 803-9202
Fax Number: (512) 475-2871

Texas Department of Agriculture
1700 N. Congress Ave. SF Austin Bldg, Rm 1100A, Austin TX 78701
http://www.agr.state.tx.us
Phone Number: (512) 463-7476

Texas Department of Public Safety
PO Box 15999, Austin TX 78761
http://www.txdps.state.tx.us/psb/index.htm
Phone Number: (512) 424-7710
Fax Number: (512) 424-7728

Type of Entity

Corporation

Business Management
Mr. Norman S Nelms, Vice President Raleigh G Jenkins, Absentee Owner Ms. Kim Lingold, Comptroller Mr. Mark Riggs
Contact Information
Principal: Mr. Norman S Nelms, Vice President
Business Category

PEST CONTROL SERVICES SECURITY SYSTEMS CONSULTANTS SECURITY CONTROL EQUIPMENT & SYSTEM MONITORS LAWN MAINTENANCE AIR CONDITIONING CONTRACTOR & SYSTEMS SWIMMING POOL SERVICE & REPAIR AIR CONDITIONING & HEATING AIR CONDITIONING REPAIR

Industry Tips
AIR CONDITIONING & HEATING - SELECTING A COMPANY BURGLAR ALARMS - CHOOSING A COMPANY Lawn & Plant Care Professional - How to Select a Pest Control
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.