BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
BBB Accreditation
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This business is not a BBB Accredited Business.
BBB Rating
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Based on BBB files, this business has a BBB Rating of C- on a scale from A+ to F.
Reasons for this C- rating include:
- 3 complaints filed against business that were not resolved
- BBB does not have sufficient background information on this business
Click here for an explanation of BBB Ratings.
Business Contact & Profile
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Business Name:
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Katy Movers
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Business Address:
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5003 Mockingbird Lane
Katy, TX 77493
See the location on a Mapquest Map
See the location on a Google Map
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Principal:
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Aurora Ranger, President
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Phone Number:
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(281) 391-3536
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Fax Number:
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(281) 391-4536
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Email Address:
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BBB Accreditation:
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This business is not a BBB Accredited Business
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Type of Business:
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MOVERS
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Business Management
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Aurora Ranger , President
Licensing
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This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Transportation ((512) 463-8585 )
Customer Complaint History
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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 5 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 5 complaint(s) closed in the last 36 months, 2 were closed in the last 12 months.
These complaints concerned:
These complaints were closed as:
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2
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Resolved
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1
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Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
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1
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Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
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3
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Unresolved
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3
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Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
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Government Action(s)
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BBB has no information regarding government actions at this time.
Advertising Review
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BBB has no information regarding advertising review at this time.
Industry Tips
Moving In Texas
The BBB recommends that consumer’s check with the Texas Department of Transportation (TXDOT) to make sure that the moving company they are considering have their license. You may view motor carrier registration and information from our
Website http://www.dot.state.tx.us/apps/mccs/mccs_search.asp
At this Motor Carrier Inquiry Page, you must decide and choose to search by MCR Number or Name. (the page has instructions) After choosing a name or MCR # then click on 'Search' near the bottom of the page. When the list comes up, click on the blue name to get to the Carrier Information page. At the bottom of this page you can choose to view Vehicles or Insurance.
In the State of Texas movers are required to pay for lost or damaged items at a rate of up to $.60 cents per pound only unless the mover carries additional insurance. Make sure that any insurance policy you sign up for is valid and current with the provider.
The BBB recommends that consumer’s check with the Texas Department of Transportation (TXDOT) to make sure that the moving company they are considering have their license. You may view motor carrier registration and information from our
Website http://www.dot.state.tx.us/apps/mccs/mccs_search.asp
At this Motor Carrier Inquiry Page, you must decide and choose to search by MCR Number or Name. (the page has instructions) After choosing a name or MCR # then click on 'Search' near the bottom of the page. When the list comes up, click on the blue name to get to the Carrier Information page. At the bottom of this page you can choose to view Vehicles or Insurance.
In the State of Texas movers are required to pay for lost or damaged items at a rate of up to $.60 cents per pound only unless the mover carries additional insurance. Make sure that any insurance policy you sign up for is valid and current with the provider.
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