BBB Business Review

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This business is not BBB accredited.

E Option Loan, LLC

Phone: (713) 784-9200 View Additional Phone Numbers 3502 Beacons VW, Friendswood, TX 77546 http://WWW.EOPTIONLOAN.COM View Additional Web Addresses


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Description

This company provides discount rate real estate loans, including: VA, FHA, and refinancing. eOption Loan is a Texas-based licensed mortgage broker and a correspondent lender. As a correspondent lender, we close your loan in our name and have additional control over pricing, preparation, approval, and closing of your loan.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The Bureau has attempted to contact the company at the following addresses and has received returned mail from each of the addresses listed below as of today:
7324 Southwest Fwy  Suite 780 Houston TX 77074

Customer Reviews Summary Read customer reviews

0 Customer Reviews on E Option Loan, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 25, 2007 Business started: 09/14/2005 in TX Business incorporated 09/14/2005 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Savings & Mortgage Lending
2601 N. Lamar, Suite 201, Austin TX 78705
http://www.sml.texas.gov/
Phone Number: 512-475-1350
licensing@sml.texas.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Dan Garza, President Ms. Kim Nguyen, Office Manager
Contact Information
Principal: Mr. Dan Garza, President
Business Category

MORTGAGE BROKERS REAL ESTATE SERVICES REAL ESTATE LOANS

Products & Services

E Option Loan, LLC offers the following product(s): Adjustable Rate Mortgages (ARM), Cash-Out Refinance, Fixed Rate Loans, Rate-Term Refinance, Texas Loans

Method(s) of Payment
All major credit cards, electronic check.
Refund and Exchange Policy
Upfront fees collected are to pay for third party service providers. Upfront fees including application and/ or appraisal fees are not refundable.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.