BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
BBB Accreditation
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This business is not a BBB Accredited Business.
BBB Rating
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Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
Reasons for this F rating include:
- BBB does not have sufficient information to determine how long this business has been operating
- 13 complaints filed against business
- Failure to respond to 3 complaints filed against business
- 2 complaints filed against business that were not resolved
- BBB does not have sufficient background information on this business
Click here for an explanation of BBB Ratings.
Business Contact & Profile
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Business Name:
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Jansen Medical Supply, LLC
Jansen Medical Supply LL
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Business Address:
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6125 W. Sam Houston
Parkway North Suite 201
Houston, TX 77041
See the location on a Mapquest Map
See the location on a Google Map
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Principal:
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Jeffrey A Jansen, President
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Phone Number:
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(713) 896-4050
(888) 896-4050
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Fax Number:
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(713) 896-4080
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Email Address:
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BBB Accreditation:
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This business is not a BBB Accredited Business
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Type of Business:
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MEDICAL SUPPLIES & EQUIPMENT (DURABLE)
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Website Address:
http://www.jansenmedical.com
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Business Management
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Mr. Jeffrey A Jansen , President
Customer Complaint History
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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 13 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 13 complaint(s) closed in the last 36 months, 3 were closed in the last 12 months.
These complaints concerned:
These complaints were closed as:
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3
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No Response
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8
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Resolved
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5
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Assumed Resolved
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2
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Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
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1
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Complaint was settled through arbitration in accordance with their BBB Agreement.
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2
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Unresolved
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2
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Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
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Government Action(s)
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BBB has no information regarding government actions at this time.
Advertising Review
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BBB has no information regarding advertising review at this time.
Industry Tips
Be careful when accepting offers for "free" items especially when you are required to provide your Medicare information. Unless you have contacted the company yourself, or your doctor has referred you for service, it is a good possibility they want your Medicare information in order to commit fraud. For more information on Medicare fraud, you can contact the BBB Education Foundation at 713-341-6184 or 800-275-3626.
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