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This company offers mattresses, box springs, adjustable bases, bedding accessories and delivery.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to issue a rating on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||404|
|Total Closed Complaints||590|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||12|
Type of Entity
Business ManagementMatt Jessell, VP of Customer Service Mr. Ken Murphy, CEO Agatha Tran, Treasurer
MATTRESSES FURNITURE - RETAIL
Hours of Operation
|M||:||10:00 AM - 8:00 PM|
|T||:||10:00 AM - 8:00 PM|
|W||:||10:00 AM - 8:00 PM|
|Th||:||10:00 AM - 8:00 PM|
|F||:||10:00 AM - 8:00 PM|
|S||:||10:00 AM - 7:00 PM|
|Su||:||12:00 PM - 6:00 PM|
Refund and Exchange PolicyPlease see http://www.mattressfirm.com/mattress-comfort-guarantee-l42.aspx
Alternate Business NamesBack to Bed (IL, IN, WI only) Bed Frame.com Bedding Experts (IL, IN, WI, FL only) Discount Mattress Barn (FL only) Mattress Barn (FL only)
Products & Services
The company offers Tempur-Pedic, Sealy, Simmons, Stearns & Foster, Classic Brands, Comfort Revolution, Eclipse, Hampton & Rhodes, Leggett & Platt, Lux Living, Mantua, Hilldale, Cozzia and more.