BBB Business Review

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BBB Accredited Business since

Scotts Lawnservice

Phone: (281) 379-5296 Fax: (281) 379-5295 View Additional Phone Numbers 12560 Reed Road, Suite 400, Sugar Land, TX 77478 http://www.scottslawnservice.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company applies chemical applications to lawns. The company does not offer lawn maintenance such as mowing or trimming at this time.

The company has 122 locations nationally. which may be either independenty owned or company owned. The scope of this report covers company-owned locations. Separate reports are maintained on the independently owned franchises. The company also offers franchise opportunities.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Scotts Lawnservice meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Scotts Lawnservice include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This company is a System Wide Member of this BBB. This means they support the BBB's services to the public and meet our membership standards.

The company's System Wide Membership only covers those locations that are company-owned.

Based on the files of the BBB, this company has a satisfactory record with the BBB in Columbus, OH, where the company is headquartered.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Scotts Lawnservice
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 22, 2003 Business started: 01/01/1870
Type of Entity

Corporation

Business Management
Ms. Amanda Cordell, Customer Relations Specialist Ms. Beth Dockins, Director, Customer Service and Audit Mr. James Hagedorn, C.E.O.
Contact Information
Principal: Ms. Amanda Cordell, Customer Relations Specialist
Related Businesses
Scotts Lawnservice
Business Category

LAWN MAINTENANCE

Alternate Business Names
E.G. Systems, Inc.
Industry Tips
Lawn & Plant Care Professional - How to Select a
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.