BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
BBB Accreditation
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This business has been a BBB Accredited Business since April 2008. This means it supports BBB's services to the public and meets our .
BBB Rating
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Business Contact & Profile
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Business Name:
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Business Address:
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11251 NW Freeway, Suite 400 Houston, TX 77092
See the location on a Mapquest Map
See the location on a Google Map
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Original Business Start Date:
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10/10/2002
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Type of Entity:
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Corporation
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Principal:
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Brent Oxley, Owner
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Phone Number:
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(866) 964-9216
(713) 574-5287
(866) 964-2867
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Fax Number:
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(281) 476-7803
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Email Address:
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BBB Accreditation:
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This business is a BBB Accredited Business
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Date Accredited by BBB:
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Type of Business:
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WEB HOSTING SERVICES
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Website Address:
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Products & Services
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This company provides web hosting services, including: reseller hosting, dedicated hosting, professional and beginner services, and website name registration.
Customer Complaint History
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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 49 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 49 complaint(s) closed in the last 36 months, 14 were closed in the last 12 months.
These complaints concerned:
These complaints were closed as:
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49
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Resolved
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31
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Assumed Resolved
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1
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BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
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1
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BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaints.
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10
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Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
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1
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Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
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5
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Resolved
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Government Action(s)
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BBB has no information regarding government actions at this time.
Advertising Review
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BBB has no information regarding advertising review at this time.
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