top

BBB Business Review Reliability Report for
HostGator.com, L.L.C.

A BBB Accredited business since 4/28/2008

top
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

BBB Accreditation

Back to Top

This business has been a BBB Accredited Business since April 2008. This means it supports BBB's services to the public and meets our BBB accreditation standards.

BBB Rating

Back to Top

Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings.


Business Contact & Profile

Back to Top
Business Name:
Business Address: 11251 NW Freeway, Suite 400
Houston, TX 77092
See the location on a Mapquest Map
See the location on a Google Map
Original Business Start Date: 10/10/2002
Type of Entity: Corporation
Principal:
Brent Oxley, Owner
Phone Number:
(866) 964-9216
(713) 574-5287
(866) 964-2867
Fax Number:
(281) 476-7803
Email Address:
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 4/28/2008
Type of Business:
WEB HOSTING SERVICES
Website Address:


Products & Services

Back to Top

This company provides web hosting services, including: reseller hosting, dedicated hosting, professional and beginner services, and website name registration.

Business Management

Back to Top

Mr. Brent Oxley , Owner

Customer Complaint History

Back to Top

When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 49 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 49 complaint(s) closed in the last 36 months, 14 were closed in the last 12 months.

These complaints concerned:

6 regarding Advertising Issues
14 regarding Billing or Collection Issues
2 regarding Contract Disputes
2 regarding Customer Services Issues
1 regarding Guarantee Or Warranty Issues
15 regarding Refund Or Exchange Issues
1 regarding Selling Practices
8 regarding Service Issues

These complaints were closed as:

49 Resolved


 

Government Action(s)

Back to Top

BBB has no information regarding government actions at this time.

Advertising Review

Back to Top

BBB has no information regarding advertising review at this time.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

Report as of: 2/9/2010
Copyright © 2010 Better Business Bureau®, Inc. serving Greater Houston and South Texas

Send to:

Text Size:
+
HostGator.com, L.L.C.