BBB Business Review
This Business is not BBB accredited
Phone: (956) 587-9188 PO Box 3639, Edinburg, TX 78540 View Additional Email Addresses
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Hedocell include:
- 11 complaints filed against business
- Failure to respond to 8 complaints filed against business
- 2 complaints filed against business that were not resolved
- BBB does not have sufficient background information on this business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||11|
Additional Complaint Information
The Better Business Bureau has received a pattern of unanswered complaints against Hedocell. Consumers allege that they have difficulty receiving refunds and non-delivery of products ordered. When consumers try to contact the company regarding issues; the company fails to respond to phone calls or emails.
Please understand that this company is not an Accredited Business or registered with the BBB. However, the BBB processes complaints on both accredited and non accredited businesses. Complaints are reported once they have closed and will remain on the company’s report for 36 months.
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