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BBB Accredited Business since

Allied Warranty, LLC

Additional Locations

Phone: (713) 664-0200 Fax: (866) 791-1201 1050 North Post Oak Rd. Suite 240, Houston, TX 77055 View Additional Email Addresses http://www.alliedhomewarranty.com View Additional Web Addresses

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Description

This company provides home warranty products and services. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Allied Warranty, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Allied Warranty, LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 176 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

176 complaints closed with BBB in last 3 years | 95 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 35
Problems with Product/Service 135
Total Closed Complaints 176

Additional Complaint Information

Prior to filing a complaint:

Allied appreciates the opportunity to resolved your issue.  For any concerns, please contact us at 713-664-0200, toll free at 1-866-791-1200 or e-mail us at issues@alliedhomewarranty.com.

Additional Information

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BBB file opened: December 07, 2005 Business started: 10/18/2004 in TX Business started locally: 10/18/2004 Business incorporated: 10/18/2004 in TX
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Real Estate Commission
1101 Camino La Costa, Austin TX 78752
http://www.trec.state.tx.us/index.asp
Phone Number: 512-459-6544

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. W. Clark Harlow, Vice President Mr. Kasey Kimmel-Johnson, Manager Mr. Andrew White, President
Contact Information
Principal: Mr. W. Clark Harlow, Vice President
Principal: Mr. Kasey Kimmel-Johnson, Manager
Principal: Mr. Andrew White, President
Related Businesses
Reliant Energy Green Mountain Energy Company NRG Home Services Pennywise Power, LLC NRG Energy, Inc.
Business Category

HOME WARRANTY PLANS

Alternate Business Names
Allied Home Warranty
Industry Tips
HOME SERVICE WARRANTIES - CHOOSING A HOME WARRANTY PROVIDER
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Email Addresses

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