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BBB Accredited Business since

Houston Custom Home A/V Installers

Phone: (281) 854-9598 Fax: (281) 609-4002 2800 Post Oak Blvd. Suite 4100, Houston, TX 77056 View Additional Email Addresses View Additional Web Addresses

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We deliver cutting edge solutions in the Home Automation and Home
Theater market. We are committed to deliver such solutions through
quality workmanship and with a professional attitude. We aim to exceed
your expectations and add value to your investment. We custom fit our
solutions to meet each client’s needs and lifestyle, leaving them with a
system designed for their ultimate comfort. Honesty, trust, and good
faith are the cornerstones of our business. At Houston Home Theater we
provide complete turnkey solutions to the residential, corporate, and
hospitality markets in the Houston Metro Area. We have vast experience
in the sales, installation, and integration of modern, intelligent,
lighting systems, security and access control systems, audio and video
distribution, climate control, and home theaters.  100% guaranteed customer
satisfaction and full lifetime warranty.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Houston Custom Home A/V Installers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Houston Custom Home A/V Installers include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

BBB file opened: December 06, 2011 Business started: 02/10/1998 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Chris Woods, Online Sales & Marketing Manager
Contact Information
Customer Contact: Chris Woods, Online Sales & Marketing Manager
Principal: Mr. Kirston Woods, Owner
Business Category


Products & Services

Houston Custom Home A/V Installers sells the following brand(s): Denon, Epson, Martin Logan, Panasonic, Polk Audio, Samsung, Sharp

Houston Custom Home A/V Installers offers the following product(s): A/V Receivers, All A/V Equipment, Projectors, Speakers , Theater Seating, TV's

Method(s) of Payment
Credit Card

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Discount Coupons for Houston Custom Home A/V Installers


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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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