BBB Business Review

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BBB Accredited Business since

All-Tex Home Improvement Services, LLC

Phone: (281) 205-8834 View Additional Phone Numbers 1431 Walnut Lane , Kingwood, TX 77339 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


All-Tex Home Improvement Services provides home improvements including: exterior repairs and painting, replacement windows, wood or composite decks, sun rooms, screen rooms, hardiplank siding, patio covers, pergolas, pool cages, carports and roofing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that All-Tex Home Improvement Services, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for All-Tex Home Improvement Services, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

8 Customer Reviews on All-Tex Home Improvement Services, LLC
Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 8

Additional Information

BBB file opened: November 01, 1993 Business started: 01/01/1991 in TX Business started locally: 10/11/2000
Type of Entity

Limited Liability Company (LLC)

Business Management
Sue Jenkins Mr. Travis L Jenkins
Contact Information
Principal: Sue Jenkins
Business Category


Products & Services

All-Tex Home Improvement Services, LLC sells the following brand(s): AmCraft, ChoiceDek, Don Young Co., GAF/ELK, James Hardie, MetalsUSA, Sherwin-Williams, Simonton, Structall, Town & Country

All-Tex Home Improvement Services, LLC offers the following product(s): Covered Patios, Decks, Exterior Painting, Hardiplank, Patio Covers, Pergolas, Replacement Windows, Roofing, Screenrooms, Siding, Sunrooms

Method(s) of Payment
Major Credit Cards, Cash, Check, Financing Arranged
Refund and Exchange Policy
All Contracts have a full 3 day Rescission Right.
Satisfaction Guaranteed on all labor. Full Manufacturers Warranties on all products.
Industry Tips

Customer Review Rating plus BBB Rating Summary

All-Tex Home Improvement Services, LLC has received 5 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.