Business ProfileforChesmar Homes

We had our home built Nov 2021. Before we even closed and moved in we had tons of issues. Brand new hot water heater, did not work instead of replacing in they installed a new element, large whole in daughter's bathroom tub they resurfaced it, master bathroom garden tub, peeling they resurfaced it ( March 2024) peeling in the same spots, AC not working after a year and it took them sending someone out 4 times to fix it. It caused a leak in my guest bedroom ( 3 request and a year later and the ceiling is still not fixed from the leak. Also, had to purchase a brand new mattress because the leak damaged our mattress, Large cracks throughout the whole house. Had Christian (from the warranty department) out and he is always so hostile, rude and refuses to fix anything. He told me last Friday that this is normal and it's from the house settling. I have been in Property Management 22 years and I am also a Realtor and this is not normal. This week my dishwasher lack will not lack so there for the door won't close and I can't wash dishes. The real problem is they use cheap contractor (who will use your tub and a toilet) cheap materials and build you a low quality house for the amount of money you pay for your home. I would run not walk to a different builder. These complaints are very true. When you try to speak with Larry (the VP for customer relations) he does not respond and his voicemail is always full so you cannot leave a message. Do your research first so you can save your heartache and money!