BBB Business Review

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This business is not BBB accredited.

Centex Homes

Additional Locations

Phone: (713) 636-3600 Fax: (281) 999-4742 View Additional Phone Numbers 10370 Richmond Ave Ste 1200, Houston, TX 77042 http://www.centexhomes.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a home builder..


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • Complaints against this business are handled by another BBB.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

On October 12, 2005 the BBB of Metropolitan Houston, Inc, notified Centex Homes of the BBB's intent to proceed with formal revocation of the firm's membership for failing to be in compliance with a basic BBB membership standard, namely to participate in a face-to-face mediation process deemed appropriate by the BBB and agreed to by the customer. The company chose to resign its BBB Membership prior to the revocation process and elected not to submit any appeal to the Membership Committee of the Board.



The Bureau has attempted to contact the company at the following addresses and has received returned mail from each of the addresses listed below as of today:  4161 Pointe West Drive Galveston TX 77554

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Centex Homes
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 01, 1997 Business started: 01/01/1950
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Savings & Mortgage Lending
2601 N. Lamar, Suite 201, Austin TX 78705
http://www.sml.texas.gov/
Phone Number: 512-475-1350
licensing@sml.texas.gov

Business Management
Mr. Mike Belmont Mr. Dodd Burnettee Mr. Ricky Moore, Process Compliance Manager Cammie Thompson, Custom Care Manager
Contact Information
Principal: Mr. Mike Belmont
Customer Contact: Mr. Ricky Moore, Process Compliance Manager
Related Businesses
Pulte Home of Texas LP
Business Category

HOME BUILDERS MORTGAGE BROKERS

Alternate Business Names
Centex Homes At Pointe West Fox & Jacobs
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.