BBB Business Review

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BBB Accredited Business since

A-Plus Mechanical Services, Inc.

Fax: (281) 970-7772 View Additional Phone Numbers 11450 F.M. 1960 West #108, Houston, TX 77065 View Additional Email Addresses http://www.aplusac.net View Additional Web Addresses


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Description

A-Plus Mechanical Services, Inc. provides service, maintenance, and installation of residential and commercial air-conditioning and heating comfort systems. We service Northwest Houston including Copperfield, Wortham, Jersey Village, Coles Crossing, Fairfield, and surrounding areas. Providing solutions for your high utility expenses, duct work leakage, indoor air quality problems, and custom installation needs is our goal. We also offer ten year parts and labor warranties and service plans for extending equipment life. A-Plus Mechanical employees are trained in proper customer care practices to keep your home clean and safe. All work is 100% guaranteed. We are licensed and fully insured and we employ NATE certified technicians.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-Plus Mechanical Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for A-Plus Mechanical Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on A-Plus Mechanical Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: December 02, 2005 Business started: 01/11/1994 in TX Business incorporated 01/11/1994 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado, Austin TX 78701
http://www.license.state.tx.us/
Phone Number: (800) 803-9202
Fax Number: (512) 475-2871

Type of Entity

Corporation

Business Management
Mr. Raoul Serenil Jr., President/ Owner
Contact Information
Principal: Mr. Raoul Serenil Jr., President/ Owner
Business Category

AIR CONDITIONING & HEATING AIR CONDITIONING REPAIR AIR CONDITIONING SYSTEMS-CLEANING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL HEATING CONTRACTORS

Products & Services

A-Plus Mechanical Services, Inc. sells the following brand(s): American Standard, Carrier, Coleman, Honeywell, Lennox, Rheem, Ruud

A-Plus Mechanical Services, Inc. offers the following product(s): Air- conditioning condenser, Air Filtration, Air-conditioning and Heating parts, Furnaces, Heaters, Rooftop package units, Thermostats

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: 8:00 AM - 12:00 PM
Su: Closed
H: Closed
24 Hour emergency service available
Method(s) of Payment
Financing available, MasterCard, Visa, Discover
Refund and Exchange Policy
All work is 100% guaranteed. 10 Year parts and labor warranties on high-efficiency comfort systems. Maintenance Club discounts, Senior Discounts, Military Discounts
Industry Tips
AIR CONDITIONING & HEATING - SELECTING A COMPANY

Customer Review Rating plus BBB Rating Summary

A-Plus Mechanical Services, Inc. has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.