BBB Business Review

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BBB Accredited Business since

Dura Pier Foundation Repair

Additional Locations

Phone: (713) 721-8888 Fax: (713) 721-3787 View Additional Phone Numbers 13030 Player St., Houston, TX 77045 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers Steel Reinforced Pilings, Drilled Piers, House Leveling, Lifetime Transferable Warranty . . .

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dura Pier Foundation Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dura Pier Foundation Repair include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Dura Pier Foundation Repair
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: February 01, 1992 Business started: 01/01/1986 in TX Business incorporated 07/08/2011 in
Type of Entity


Business Management
Mr. Carter Davis, President
Contact Information
Principal: Mr. Carter Davis, President
Related Businesses
Dura Pier Foundation Repair Vulcan Foundation Repair Redemption Services, Inc.
Business Category


Products & Services

Dura Pier Foundation Repair sells the following brand(s): Dura Lock Pressed Pilings

Dura Pier Foundation Repair offers the following product(s): Bell Bottom Piers, Dura Lock Pressed Pilings, Encapsulation Plus

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash, Check, Major Credit Cards
Refund and Exchange Policy
Deposits returned in full if requested before permit is purchased. If after, then balance is returned with copy of permit and receipt of purchase cost.
Alternate Business Names
Dura Pier - TX, Inc.
Products & Services

Hydraulically driven pilings, bell bottom piers, root barrings, French Drains, epoxy coatings.

Industry Tips
Foundation Repair - How to Select a Company

Customer Review Rating plus BBB Rating Summary

Dura Pier Foundation Repair has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.