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BBB Accredited Business since
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This company specializes in foundation repair, foundation raising, house leveling & underslab sewer line replacement.
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A BBB Accredited Business since
BBB has determined that Allied Foundation Specialists, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Allied Foundation Specialists, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 32 complaint(s) filed against business
- Resolution of complaint(s) filed against business
While this company is currently an Accredited Business of the Better Business Bureau, the company has not responded to one or more customer complaints brought to its attention by the bureau. Accredited Business’s must answer all complaints in a timely manner. The bureau has notified the company that its status at the BBB will be revoked if the complaint(s) is not answered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||21|
|Total Closed Complaints||32|
Additional Complaint Information
Allied Foundation Specialists would like consumers to know:
We sincerely apologize to all our customers for not being able to provide service in a timely manner. We have experienced tremendous growth because of an ever expanding referral base. Keeping up with demand has been specially challenging. We have added a few more telephone lines that will be answered between 8am and 4pm Monday through Friday. Our main company number is 281-479-5247 and our back lines are 281-479-5832 and 281-479-2121. Please feel free to call at us at anyone of those numbers and again we apologize for any inconvenience. Thank you, Allied Foundation
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||17|
Type of Entity
Business ManagementMr. Richard Pacheco, Owner Mr. Max Zapata, Manager, Customer Service
FOUNDATION CONTRACTORS SEWER CONTRACTORS SEWER INSPECTION FOUNDATION REPAIR & HOUSE LEVELING
Refund and Exchange PolicyA full refund will be given to a customer if we are unable to complete a project because of inherent defects to the slab.
Industry TipsFoundation Repair - How to Select a Company
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview