BBB Business Review

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BBB Accredited Business since

Federal Employee Service Center

View Additional Phone Numbers 519 N. Sam Houston Pkwy E.   Suite 550, Houston, TX 77060 View Additional Web Addresses

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The Federal Employee Service Center (FESC), a full service company offering educational and financial planning seminars and customized workshops on the full range of government benefits. FESC has worked with several Federal Executive Boards, Government Associations, Federal Agencies, and Unions across the United States.  FESC would also like to extend its service's and product line to the Private Sector concerning Employee Benefits. FESC can help clients focus on specific concerns, define objectives and goals, determine the needs and resources to help one achieve financial security, protection and independence desired in retirement.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Federal Employee Service Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Federal Employee Service Center include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Federal Employee Service Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 13, 2012 Business started: 01/02/2003 in TX Business incorporated 01/02/2003 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Insurance
333 Guadalupe Street, Austin TX 78701
Phone Number: 800-578-4677

Type of Entity


Business Management
Mr. Andrew A Galvan, President / CEO
Contact Information
Principal: Mr. Andrew A Galvan, President / CEO
Business Category


Products & Services

Federal Employee Service Center sells the following brand(s): "Guaranteed Issued" Disability insurance for Federal & Government Employees , "Guaranteed Issued" Disability insurance for Federal & Government Employees, 14-Day Free Trial http://googl/Ax95, Low cost Life insurance for children for as little as $4.00 a month ($50,000 coverage), Low cost Life insurance for children for as little as $4.00 a month ($50,000 coverage), Stop "Key Loggers" from stealing your Identity

Federal Employee Service Center offers the following product(s): "Fed Value" can cover 49 types of Identity Theft! Not just 2., Complimentary Federal Benefit Analysis annually to all Federal Employees., Complimentary Federal Benefit Anaylsis annually to all Federal Employees., Key Logger patented Software., Online Identity Theft Protection. a patented software protection available to all.

Hours of Operation
M: 8:30 AM - 5:00 PM
T: 8:30 AM - 5:00 PM
W: 8:30 AM - 5:00 PM
Th: 8:30 AM - 5:00 PM
F: 8:30 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
To be determined
Refund and Exchange Policy
Complimentary Services
There are no cost or fees for retirement or specialized workshops.
Alternate Business Names
FESC, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.