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Find a Location

Stellantis Financial Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStellantis Financial Services, Inc.

    Consumer Finance Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/3/2019

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Stellantis Financial Services, Inc. provides full-spectrum automotive finance for Stellantis dealerships in the United States of America, along with fleet, lease, floorplan and business lending solutions.

     Before financing the purchase of or leasing an automobile, we strongly encourage you to read the following material provided by the Federal Trade Commission https://consumer.ftc.gov/articles/financing-or-leasing-car and the Consumer Financial Protection Bureau https://www.consumerfinance.gov/consumer-tools/getting-an-auto-loan.

    At Stellantis Financial Services, Inc., we take all concerns seriously. If you have a dispute, complaint, or concern about your account that you would like for us to investigate, including, but not limited to, credit reporting, contact attempts, account balance, or assistance programs, we encourage you to submit it to [email protected] or send to: Stellantis Financial Services, Inc. Attn: Compliance Department 3065 Akers Mill Rd SE Suite 700 Atlanta, GA 30339

    Business Details

    This is a multi-location business.

    Find a Location

    Stellantis Financial Services, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      5757 Woodway Dr Ste 400, Houston, TX 77057-1520
      BBB File Opened:
      3/7/2008
      Years in Business:
      35
      Business Started:
      2/21/1989
      Business Incorporated:
      2/21/2019
      Accredited Since:
      4/3/2019
      Type of Entity:
      Corporation
      Alternate Business Name
      • EZAutoLoan.com
      • First Investors Financial Services
      • First Investors Servicing Corporation
      Business Management
      • Mr. Jonathan Poss, Chief Compliance Officer
      Contact Information

      Customer Contact

      • Mr. Jonathan Poss, Chief Compliance Officer
      Additional Contact Information

      Fax Numbers

      • (866) 390-2947
        Primary Fax

      Email Addresses

      Website Addresses

      Customer Complaints

      25 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Received a letter from this company saying my loan had been transferred to them and i contacted my original loan company and they said they had not sold my loan to anyone and that it was possible a scam
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Justin K

      1 star

      04/13/2024

      Keep adding additional money to our loan. Payments are always made. Seeking legal action if not rectified.

      Stellantis Financial Services, Inc. Response

      04/15/2024

      This is inaccurate. The contract is a simple interest retail installment contract. With a simple interest contract, finance charges (e.g., interest) are calculated based on the unpaid principal balance of the contract. As each payment is made, the payment amount is applied toward the finance charges that have accrued since the last payment was received. The remaining portion of the payment is applied in accordance with the terms of your contract. The interest accruing between payments is anticipated by the contract and how a simple interest contract works. Please read the following article located in our 'Learning Center' https://www.stellantis-fs.com/LearningCenter/Calculating-Simple-Interest

      Local BBB

      BBB of Greater Houston and South Texas

      BBB Reports On

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