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Find a Location

Storm Tight Windows of Texas, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStorm Tight Windows of Texas, Inc.

    Doors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/16/2013

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company specializes in energy efficient windows and doors. 

    Business Details

    This is a multi-location business.

    Find a Location

    Storm Tight Windows of Texas, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      16920 N Texas Ave Ste C9, Webster, TX 77598-4016
      BBB File Opened:
      1/11/2013
      Years in Business:
      11
      Business Started:
      10/15/2012
      Business Incorporated:
      10/5/2012
      Accredited Since:
      10/16/2013
      Type of Entity:
      Corporation
      Alternate Business Name
      • Storm Tight Windows
      Hours of Operation

      Primary

      M:
      8:00 AM - 9:00 PM
      T:
      8:00 AM - 9:00 PM
      W:
      8:00 AM - 9:00 PM
      Th:
      8:00 AM - 9:00 PM
      F:
      8:00 AM - 9:00 PM
      Sa:
      9:00 AM - 3:30 PM
      Su:
      Closed
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/08/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      Storm Tight Windows installed new impact windows in our house on June 10th through 13th. The work was supposed to have started on the 10th but all they did was deliver the windows. The next day the windstorm inspector (Southeast Texas Engineering) came by for inspection but there were not enough windows installed to complete the inspection. Two windows were not replaced because they were broken during transit. These two windows were not installed until September. We require the WPI8 windstorm certificate from the state of Texas. Since September we have been chasing for the WPI8 windstorm certificate, However, now it is four months later and still no WPI8. We do not know if an additional inspection is required or if all the pictures Storm Tight took after finial installation will be sufficient for the windstorm inspectors. Regardless, it is Storm Tight's responsibility to obtain this certificate for us.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Esteban O

      5 stars

      02/29/2024

      26 year retired Army veteran and home owner. like everyone else looking for new windows for their home I called every company in the area. I listened to their pitch and evaluated their front man as if my wallet depended on it. Unfortunately for them, Storm Tight Windows was the last company on my candidate list. Having listened to 6 other pitches I had all of the ammunition I needed to shut down the new guy. Here's my pitch... In my opinion, a company which never has to use its warranty, is the best kind of company. However, a company that actually delivers on its promises (contract/warranty) is the next best thing. Ours was a 30 window job which was split into two separate installations. The second job was no more than a promise from Storm Tight Windows to lock in a price if we decided to complete the second half within a year from original install. -The windows look Amazing. There were a few hick-ups with the installation but there was a ZERO hassle resolution to both. could not have asked for better customer service. Fast forward 359 days and we make the call to our service representative. I expected the usual tap dance or bait and switch as we are very close to the 365 day price lock they offered. Inflation has affected all of us, Storm Tight Windows Included. Simply put, we received exactly what they promised and more. Storm Tight Windows delivered on their product, Promise, and service. Job well done Patrick 

      Local BBB

      BBB of Greater Houston and South Texas

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