BBB Business Review

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This business is not BBB accredited.

Affordable Dentures-Conroe

Phone: (936) 756-9015 View Additional Phone Numbers 3828 W Davis St., Ste. 310, Conroe, TX 77304 http://www.affordabledentures.com/office/conroe-houston


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Description

This company specializes in general dentistry, dentures and implants.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that <em>lowered</em> the rating for Affordable Dentures-Conroe include:

  • 22 complaint(s) filed against business
  • Failure to respond to 11 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Failure to honor commitment to arbitrate or mediate disputes

Factors that raised the rating for Affordable Dentures-Conroe include:

  • Length of time business has been operating

As of July 2014, the company has requested that we no longer forward complaints.


Customer Complaints Summary Read complaint details

22 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 3
Problems with Product/Service 16
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Affordable Dentures-Conroe
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 15, 2011 Business started: 10/07/2010 in TX Business started locally: 10/07/2010
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Dental Examiners
333 Guadalupe, Tower 3, Suite 800, Austin TX 78701
http://www.tsbde.state.tx.us/index.php
Phone Number: (512) 463-6400
Fax Number: (512) 463-7452
information@tsbde.texas.gov

Business Management
Dr. Richard Wilson, DDS, PA Kevin Cumbus, Ops Consultant Mrs. Carol Twilla, Supervisor
Contact Information
Principal: Dr. Richard Wilson, DDS, PA
Business Category

DENTIST

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.