BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
BBB Accreditation
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This business has been a BBB Accredited Business since May 2005. This means it supports BBB's services to the public and meets our .
BBB Rating
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Based on BBB files, this business has a BBB Rating of A on a scale from A+ to F.
The Bureau has attempted to contact the company at the following addresses and has received returned mail from each of the addresses listed below as of today: P.O. Box 277349 Houston TX 77277
Click here for an explanation of BBB Ratings.
Business Contact & Profile
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Business Name:
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Business Address:
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1800 West Loop South, Ste.1400
Houston, TX 77027
See the location on a Mapquest Map
See the location on a Google Map
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Original Business Start Date:
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5/9/2003
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Type of Entity:
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Corporation
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Principals:
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Steve Taylor, Customer Service
Brian Maher, Risk Manager
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Phone Number:
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(503) 944-4600
(713) 499-1200
(713) 499-1257
(866) 961-1524
(877) 847-2266
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Fax Number:
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(713) 499-1218
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BBB Accreditation:
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This business is a BBB Accredited Business
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Date Accredited by BBB:
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Type of Business:
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CREDIT CARDS & PLANS
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Website Address:
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Products & Services
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This company specializes in pre-paid debit cards, i.e. electronic cash transactions.
Business Management
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Mr. Steve Taylor , Customer Service
Mr. Brian Maher , Risk Manager
Mr. John Chaney , President
Customer Complaint History
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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 36 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 36 complaint(s) closed in the last 36 months, 29 were closed in the last 12 months.
These complaints concerned:
These complaints were closed as:
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36
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Resolved
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16
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Assumed Resolved
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6
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Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
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11
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Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
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3
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Resolved
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Government Action(s)
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BBB has no information regarding government actions at this time.
Advertising Review
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BBB has no information regarding advertising review at this time.
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