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Greater Houston and South Texas

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This Business is not BBB accredited

Goldman Schwartz Inc

Additional Locations

Phone: (823) 623-7740 500 N. Akard ste 2706, Dallas, TX 75201 View Additional Email Addresses http://goldmanschwartze.com View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Goldman Schwartz Inc include:

  • BBB does not have sufficient information to determine how long this business has been operating
  • 18 complaints filed against business
  • Failure to respond to 8 complaints filed against business
  • 3 complaints filed against business that were not resolved
  • Government action(s) against business
  • BBB does not have sufficient background information on this business


Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 17
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 18

Additional Complaint Information

In June of 2012 BBB opened an investigation and notified the company of complaint patterns alleging the firm engaged in unlawful debt collection practices in its attempts to collect debts. According to BBB records a pattern of consumer complaints alleged the firm engaged in unlawful debt collection practices in its attempts to collect debts. Consumer complaints alleged debt collectors routinely threatened consumers with arrest if they did not pay a debt within a certain time frame. Furthermore, consumer complaints alleged debt amounts quoted by the agency were much higher than the original amount of the debt. In many cases it was noted that the quoted amount was often more than twice the original debt amount. The company did not respond to the BBB's inquiry. Furthermore, Texas State Bar records did not offer information indicating Mr. Gerald Wright, the firm's owner, was a licensed attorney. BBB of Greater Houston and South Texas later provided complaint information to the Federal Trade Commission to aid its subsequent investigation of the company.

For more information on the Fair Debt Collection Practices Act and your rights please visit the link listed in the "tips" section of this report.


the Bureau has attempted to contact the business at the following addresses and has received returned mail from each of the addresses listed below as of today:

11152 westheimer Rd  Ste 116
houston, TX 77042



Additional Information

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BBB file opened: July 29, 2011
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Secretary of State
P.O. Box 12887, Austin, TX 78711
http://www.sos.state.tx.us/index.html.us
Phone Number: (512) 463-5770
Fax Number: (512) 463-5709

Business Management
Ms. Starlette Foster, Operations Mgr Janal Williams, Debt Collector Shelly Williams, Debt Collector
Contact Information
Principal: Ms. Starlette Foster, Operations Mgr
Business Category

COLLECTION AGENCIES

Alternate Business Names
Cole Tanner and Wright Debtcom Goldman Schwartz Lieberman & Stein
Industry Tips
COLLECTION AGENCIES
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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Additional Email Addresses

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