BBB Business Review

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Goldman Schwartz Inc include:

  • Failure to respond to 1 complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Complaint Information

In June of 2012 BBB opened an investigation and notified the company of complaint patterns alleging the firm engaged in unlawful debt collection practices in its attempts to collect debts. According to BBB records a pattern of consumer complaints alleged the firm engaged in unlawful debt collection practices in its attempts to collect debts. Consumer complaints alleged debt collectors routinely threatened consumers with arrest if they did not pay a debt within a certain time frame. Furthermore, consumer complaints alleged debt amounts quoted by the agency were much higher than the original amount of the debt. In many cases it was noted that the quoted amount was often more than twice the original debt amount. The company did not respond to the BBB's inquiry. Furthermore, Texas State Bar records did not offer information indicating Mr. Gerald Wright, the firm's owner, was a licensed attorney. BBB of Greater Houston and South Texas later provided complaint information to the Federal Trade Commission to aid its subsequent investigation of the company.

For more information on the Fair Debt Collection Practices Act and your rights please visit the link listed in the "tips" section of this report.

the Bureau has attempted to contact the business at the following addresses and has received returned mail from each of the addresses listed below as of today:

11152 westheimer Rd  Ste 116
houston, TX 77042

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Goldman Schwartz Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 29, 2011
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Secretary of State
1019 Brazos Street, PO Box 13697, Austin TX 78711-3697
Fax Number: 512-463-5709

Business Management
Ms. Starlette Foster, Operations Mgr Janal Williams, Debt Collector Shelly Williams, Debt Collector
Contact Information
Principal: Ms. Starlette Foster, Operations Mgr
Business Category


Alternate Business Names
Cole Tanner and Wright Debtcom Goldman Schwartz Lieberman & Stein
Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.