BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Pink Queen Apparel Inc include:
- BBB does not have sufficient information to determine how long this business has been operating
- 31 complaints filed against business
- BBB does not have sufficient background information on this business
- BBB does not have a clear understanding of this business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
The BBB has confirmed that this company is still in business. However, they have failed to respond to multiple complaints filed by consumers with the BBB to resolve and address complaint issues. All complaints have closed unanswered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||31|
Additional Complaint Information
Since May 2013, the BBB Houston
& South Texas has received several disputes that exhibit the following
It has been alleged by consumers that advertised products on the Pink Queen Apparel Inc. website do not match what the consumer has ordered. Additionally there will be either significant shipping delays or the product will not delivered at all. When the consumer attempts to reach the company to obtain a refund, by a phone call and/or email they are unsuccessful or if reached, the company provides poor customer service.
Please understand that this company is not an accredited member or registered with the BBB. However, the BBB processes disputes for both accredited and non accredited businesses. Disputes are reported once they have closed and will remain on the company’s report for 36 months.