BBB Business Review
This Business is not BBB accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company provides retail sales and installation of flooring, including: carpet, hardwood, laminates, tile, and vinyl.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Jack's Carpet include:
- Failure to respond to 16 complaint(s) filed against business
- 10 complaint(s) filed against business that were not resolved
- Length of time business has taken to respond to complaint(s)
Factors that raised the rating for Jack's Carpet include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||62|
|Total Closed Complaints||87|
Type of Entity
Business ManagementMr. Tim Woernley
CARPET & RUG DEALERS-NEW