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BBB Business Review

BBB Accredited Business since 4/30/2008

Take Air Duct & Carpet Cleaning Specialists LLC

Additional Locations

Phone: (281) 568-3828 Fax: (713) 777-1630 View Additional Phone Numbers 6065 Hillcroft Suite 210, Houston, TX 77081 http://www.takeairusa.com View Additional Web Addresses

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Description

This company provides air duct and carpet cleaning, water damage restoration, AC/Heating repair and replacement.

BBB Accreditation

A BBB Accredited Business since 4/30/2008

BBB has determined that Take Air Duct & Carpet Cleaning Specialists LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Take Air Duct & Carpet Cleaning Specialists LLC include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 10 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

10 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 10

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Take Air Duct & Carpet Cleaning Specialists LLC

Additional Information

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BBB file opened: April 25, 2008 Business started: 04/20/2007 in TX
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado, Austin TX 78701
http://www.license.state.tx.us/
Phone Number: (800) 803-9202
Fax Number: (512) 475-2871

Type of Entity

Corporation

Business Management
Mr. Mor Izhaki, General Mgr Mr. Israel Tuoeg
Contact Information
Principal: Mr. Israel Tuoeg Principal: Mr. Mor Izhaki, General Mgr
Business Category

CARPET & RUG CLEANERS

Additional Information

HVAC systems and their corresponding ducts are subject to variation in cleaning. As with a car it must receive cleaning and maintenance of its components to ensure healthy indoor air environment as well as a finely tuned running system, If not maintained throughout the lifetime of the home, they are commonly encountered with mold, mildew, and layers of dirt dust and debris. Unfortunately, in these situations a basic cleaning more often than not cannot be conducted properly. It is the duty of our technicians to fully inspect the HVAC and duct system before commencing any work. If any coupon or basic cleaning advertisement cannot be conducted the customer is given a full estimate on what each individual system needs.

We offer detailed information on our websites and you can search and educate yourselves on many sites. Now with carpets, it is also important for annual cleaning to maintain its’ appearance and cleanliness. We also must address that if carpets suffer from pet stains or spills or water damage enough to reach the carpet pad, and not addressed properly, can further damage your carpet if professionally cleaned.If any customer has any complaint or dissatisfaction, TakeAir will remedy each situation to the best of our abilities                                                                                                                                                                            

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Web Addresses

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