BBB Business Review
This Business is not BBB accredited
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Full Service Banking, Online banking, Daily Notifications, Bill Pay, General Information.
Woodforest National Bank currently operates in Texas, Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Virginia and West Virginia.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Woodforest National Bank include:
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for Woodforest National Bank include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||75|
|Total Closed Complaints||110|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of Banking
2601 North Lamar Blvd., Austin TX 78705
Phone Number: 877-276-5554
Type of Entity
Business ManagementMs. Julie V Mayrant, Executive Vice President Ms. Jennifer Warren Ms. Erin Folkenroth, Director, Customer Advocacy & Resolution
Related BusinessesAccess ATM
Refund and Exchange PolicyIf you have a concern, contact them at the following:
Mail: Woodforest National Bank P O Box 7889 The Woodlands, Texas 77387