BBB Business Review

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BBB Accredited Business since

Tipotex Chevrolet, Inc.

Phone: (956) 541-3131 View Additional Phone Numbers 1600 N Expwy 77/83, Brownsville, TX 78521 View Additional Email Addresses http://www.tipotexchevrolet.com View Additional Web Addresses


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Description

This company is a Chevrolet dealership, including: sales of new Chevrolets, Certified Pre-owned Vehicles, and Used Vehicles, with a full-service collision repair and paint refinishing body shop, a quick lube oil change and maintenance services department and Certified Chevrolet Service where we service all General Motors vehicles and most other makes as well.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tipotex Chevrolet, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tipotex Chevrolet, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tipotex Chevrolet, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 14, 1986 Business started: 01/01/1934 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado, Austin TX 78701
http://www.license.state.tx.us/
Phone Number: (800) 803-9202
Fax Number: (512) 475-2871

Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
http://dmv.state.tx.us/
Phone Number: (888) 368-4689

Type of Entity

Corporation

Business Management
Mr. S Mark Roberts, Vice President/General Manager
Contact Information
Principal: Mr. S Mark Roberts, Vice President/General Manager
Business Category

AUTO DEALERS NEW CARS AUTO DEALERS USED CARS AUTO PARTS & SUPPLIES-NEW AUTO LUBE & OIL AUTO BODY REPAIR & PAINTING AUTO INSPECTION STATIONS TOWING-AUTOMOTIVE RUSTPROOFING & UNDERCOATING-AUTO

Products & Services

Tipotex Chevrolet, Inc. sells the following brand(s): Chevrolet

Tipotex Chevrolet, Inc. offers the following product(s): Camaro, Corvette, Cruze, Equinox, Explorer Van Conversions, Express Van, GM Accessories, GM Parts, Impala, Malibu, Silverado, Sonic, Spark, Suburban, Tahoe, Traverse , Volt

Method(s) of Payment
Cash, checks, certified funds, and most major credit cards.
Refund and Exchange Policy
Certified Pre-owned Vehicles - 3 Days/150 Mile Customer Satisfaction Guarantee, GM Service Parts Warranty - 12 Months/12,000 Mile (whichever occurs first) Guarantee, GM Lifetime Parts Warranty on specific assemblies, Limited Lifetime Collision Repair Warranty, GM Parts Refund or Exchange - 30 days (see dealer for details).
Industry Tips
ARE YOU ENTITLED TO A TOW HEARING? AUTOMOBILE LEASING TIPS AUTOMOBILE PURCHASING TIPS INFORMATION ABOUT YOUR THREE DAY RIGHT TO CANCEL THE TEXAS LEMON LAW & BBB AUTO LINE TOWING TIPS - Understand the Differences Between Non-Consent and Consent Tows
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.