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BBB Accredited Business since
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This company sells and services new and used automobiles as well as supplying automobile parts and accessories..
A BBB Accredited Business since
BBB has determined that Russell & Smith Ford meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Russell & Smith Ford include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
Phone Number: (888) 368-4689
Type of Entity
Business ManagementMr. Mark D Rehkopf, Vice President Mr. Charles "Chase" M Smith Jr., President Mr. Michael G Smith, Chairman
Related BusinessesRussell & Smith Honda Russell & Smith Mazda
AUTO DEALERS NEW CARS AUTO DEALERS USED CARS AUTO PARTS & SUPPLIES-NEW AUTO REPAIR & SERVICE