Business ProfileforBMW of West Houston

I walked in to purchase a used vehicle Saturday. It was sold but the sales man said he had 2012 x5 that had just come in! I briefly saw the car as it was getting cleaned. He told me it had been cleared to sell and had no issues. He told me if the car had major issues they would send it to auction and it wouldn’t be cleared for me to buy. So after talking with the sales guy and explaining that I was a Newley single mom looking for a reliable vehicle for me and my two kids, He assured me the car was good! He even spoke to his manager who said it was cleared to sell. So I trust him and I purchased the 2012 x5 and put down 8k! I waited for hours! The people who were cleaning the car just left it so while we thought it was getting cleaned it wasn’t. I finally get the truck at closing time and the front left axel is broken not to mention the car was dirty and low on gas, and a smoke came from the ac. The noise from the front left axle could be heard heard across the lot when turning. The sales guy told me to just bring it back Monday! I refused and told him I would not drive that off the lot! They gave me a nice loaner that I ended up having for a week because the wrong part was ordered. Friday I’m finally told the car is ready. Keep in mind during the week I asked them to check the ac because I thought I saw steam or something coming out of it and the front windshield was cracked. I get there Friday and the car steering is super tight, the axel is fixed but U turns are ruff and while there is no noise you feel a grinding when turning tight, and the ac does not work on the 3rd row. Honestly the ac killed it for me because the tech said it was electrical and the manager said they wouldn’t fix it because it cost too much and they would just auction the car if I didn’t take it because that’s not a car they would sell on the lot! But they previously told me that this car was good if it wasn’t they wouldn’t sell it to me…..