BBB Logo

Better Business Bureau ®
Start With Trust®
In Greater Houston and South Texas

BBB Business Review

This Business is not BBB accredited

Honda Cars of Katy

Phone: (281) 944-0055 Fax: (281) 944-0066 21001 Katy Freeway, Katy , TX 77450 http://www.hondacarsofkaty.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business sells new and used cars.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Honda Cars of Katy include:

  • 3 complaints filed against business that were not resolved

Factors that raised the rating for Honda Cars of Katy include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 22 complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

22 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 20
Total Closed Complaints 22

Additional Complaint Information

According to the Dallas BBB this company is headquartered in their service area. As of April 17, 2008 the Houston BBB will be forwarding any complaints and inquiries to that BBB for processing.


Thank you for contacting your local BBB (BBB).
The company you have inquired about is located outside our service
area. For further information on this company, please contact the
following BBB office:

BBB of Metropolitan Dallas
1601 Elm Suite 3838
Dallas TX 75201
Phone : (214) 220-2000 (Central Time Zone)
FAX : (214) 740-0321
URL : www.dallas.bbb.org
E-mail: info@dallas.bbb.org

A BBB is a private, non-profit organization that provides
information services and programs to assist consumers and
businesses on behalf of an ethical marketplace.
Among the services BBBs provide are: business performance
information about a company, particularly whether or not there are
unanswered or unsettled complaints or other problems; information
about charities or other soliciting organizations that seek public
donations; help in resolving buyer/seller complaints against a
company, using mediation and arbitration services when appropriate;
and monitoring advertising and selling practices, seeking
corrections and improvements where appropriate.
BBBs are funded by member businesses that meet the BBB's standards
for membership and agree to support the BBB's principles of ethical
business practices and voluntary self-regulation.

Additional Information

top
BBB file opened: February 18, 2008 Business started: 11/28/2005 in TX
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of Consumer Credit Commissioner - Texas
2601 N. Lamar Blvd, Austin TX 78705
http://www.occc.state.tx.us/index.html
Phone Number: (800) 538-1579
info@occc.state.tx.us

Type of Entity

Sole Proprietorship

Business Management
Mr. Chris Morrison, General Manager
Contact Information
Principal: Mr. Chris Morrison, General Manager
Business Category

AUTO DEALERS NEW CARS

Alternate Business Names
Kemosabe Motors, LP
Industry Tips
AUTOMOBILE LEASING TIPS AUTOMOBILE PURCHASING TIPS INFORMATION ABOUT YOUR THREE DAY RIGHT TO CANCEL THE TEXAS LEMON LAW & BBB AUTO LINE
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

Find a LocationX

  Change Location
Show Only Accredited Locations