BBB Business Review
This Business is not BBB accredited
Honda Cars of Katy
Phone: (281) 944-0055 Fax: (281) 944-0066 21001 Katy Freeway, Katy , TX 77450
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This business sells new and used cars.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Honda Cars of Katy include:
- 3 complaints filed against business that were not resolved
Factors that raised the rating for Honda Cars of Katy include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 22 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||22|
Additional Complaint Information
According to the Dallas BBB this company is headquartered in their service area. As of April 17, 2008 the Houston BBB will be forwarding any complaints and inquiries to that BBB for processing.
Thank you for contacting your local BBB (BBB).
The company you have inquired about is located outside our service
area. For further information on this company, please contact the
following BBB office:
BBB of Metropolitan Dallas
1601 Elm Suite 3838
Dallas TX 75201
Phone : (214) 220-2000 (Central Time Zone)
FAX : (214) 740-0321
URL : www.dallas.bbb.org
A BBB is a private, non-profit organization that provides
information services and programs to assist consumers and
businesses on behalf of an ethical marketplace.
Among the services BBBs provide are: business performance
information about a company, particularly whether or not there are
unanswered or unsettled complaints or other problems; information
about charities or other soliciting organizations that seek public
donations; help in resolving buyer/seller complaints against a
company, using mediation and arbitration services when appropriate;
and monitoring advertising and selling practices, seeking
corrections and improvements where appropriate.
BBBs are funded by member businesses that meet the BBB's standards
for membership and agree to support the BBB's principles of ethical
business practices and voluntary self-regulation.
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Chris Morrison, General Manager
AUTO DEALERS NEW CARS