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BBB Accredited Business since

Appliance Home Service

Phone: (281) 656-8428 View Additional Phone Numbers 10918 Indian Ledge Dr, Houston, TX 77064 http://www.mynewappliancerepair.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Appliance Home Service LLC , a Houston appliance repair company, is a family owned and operated company committed to providing quality home appliance repair services to the
Greater Houston area. We are a PROUD MEMBER OF THE BBB!

With over 21 years of experience, we have what it takes to provide the highest quality, same day, in-home repair services. We can diagnose, repair and service any major appliance at your home or business with no hassle or stress on your part.

We are committed to becoming your Houston appliance repair company of choice. To achieve this goal, we are dedicated to providing "100% comer satisfaction", which is why we provide a free service call with completed repairs. At Appliance Home Service LLC we provide the highest quality services at an affordable price so that you never have to wait to have your home appliance repaired or serviced.

 Along with our customer satisfaction guarantee, we also offer a warranty on all parts and labor.

Appliance Home Service LLC provides in-home, same day home appliance repairs and servicing to
homes throughout Houston, Texas. Our friendly, skilled technicians provide quality services at affordable prices. At Appliance Home Service LLC, we stand behind our Houston appliance repair services 100%. We provide our satisfaction guarantee to ensure that you are completely satisfied with the services provided. We also provide a warranty on all parts and labor, along with the original manufacturer’s warranty.

Our friendly and professional Appliance Home Service technicians will visit your home or business in order to diagnose the problem with your major appliance. From there, we will
inform you of the problem and what will need to be done to correct the issue. We
will also inform you of the cost of all services at our initial visit. If you approve the work, then we will begin repairing or servicing your appliance right away.

On nearly every occasion, our technicians have all of the parts necessary to repair your appliance on the first visit. In the event that we do not have the necessary parts with us on the first visit, then our priority is to complete repairs on your home appliance as quickly as possible so that you may begin using it again in no time. In order to complete the job, we are ready and willing to work on nights and weekends, at no additional cost to you. We will work with your schedule to ensure that our services are completed as quickly as possible and at convenient times for you.

We use only the highest quality parts and equipment to complete each project to ensure that your appliance will last for years to come. All of the parts that we use are also brand new and include the manufacturer’s warranty. Our skilled and trained technicians have experience working with all major brands and models of home appliances, including; GE, Whirlpool, Kenmore, SubZero, Viking, Thermador, Maytag, Magic Chef, Jenn Air, and more.

We also have extensive experience working on all types of appliances including;
 refrigerators, freezers,  ice makers, ice machines, wine coolers ,washers, dryers,
ranges, cook tops, vent hoods, ovens, stove tops, convection ovens, microwave ovens,
garbage disposals and dishwashers.


Appliance Home Service                                           

281-656-8428 OR 281-815-5118                                         

Proud Member of the BBB since 2009!

E-Mail us at service@mynewappliancerepair.com
Visit us on the web at www.mynewappliancerepair.com

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Appliance Home Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Appliance Home Service include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Appliance Home Service
Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 8

Additional Information

BBB file opened: September 27, 2010 Business started: 10/19/2009 in TX Business incorporated 09/04/2013 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Barbara Summer, Manager
Contact Information
Principal: Ms. Barbara Summer, Manager
Business Category


Products & Services

Appliance Home Service sells the following brand(s): • ...And more!, • Admiral Repair, • Amana Repair, • Bosch Repair, • Estate Repair, • Frigidaire Repair, • GE Repair, • Hotpoint Repair, • Jenn-Air Repair, • Kelvinator Repair , • Kenmore Repair, • Kitchen Aid Repair, • Magic Chef Repair, • Maytag Repair, • Samsung Repair, • Sub Zero Repair, • Thermador Repair, • Whirlpool Repair

Appliance Home Service offers the following product(s): • dishwasher repair, • dryer repair, • freezer repair, • garbage disposal repair, • ice machine repair, • icemaker repair, • microwave repair, • oven repair, • refrigerator repair, • stove repair, • washer repair, • wine cooler repair, In home major appliance repair service, Service and Repairs

Method(s) of Payment
We accept as payment;

Refund and Exchange Policy
90 days to 1 year on parts and 30 days on labor

Customer Review Rating plus BBB Rating Summary

Appliance Home Service has received 5 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.