BBB Business Review
This Business is not BBB accredited
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This company offers cable TV, Internet & Phone service to Houston Area multi family industry.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Wavevison include:
- 68 complaints filed against business
- Failure to respond to 66 complaints filed against business
- Overall complaint history with BBB
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||36|
|Total Closed Complaints||68|
Additional Complaint Information
The Better Business Bureau has received a pattern of unanswered complaints against WaveVision. Complainants primarily allege poor customer service, difficulty cancelling services and obtaining refunds. These complaint patterns are reflected in the complaint statistics below.
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Claudia Gonzalez, Customer Service Supervisor
TELEVISION-CABLE, CATV & SATELLITE