This business is not BBB accredited.Additional Locations
Phone: (281) 724-4343 Fax: (281) 971-0416 9100 Southwest Frwy, Ste. 239, Houston, TX 77074
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This company provides phone systems sales and consulting services, voice over IP, cabling, wireless solutions, network solutions, and customized servers for businesses.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Although this company is not an Accredited Business of the Better Business Bureau, they advertise to be an Accredited Business in their company website. The BBB has asked this practice cease. The BBB is seeking legal assistance to protect its name and trademark.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Wilcom Consulting include:
- Failure to respond to 2 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
- Failure to honor commitment to arbitrate or mediate disputes
- Unauthorized use of BBB name or trademarks
Factors that raised the rating for Wilcom Consulting include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
While this company is currently an Accredited Business of the Better Business Bureau, the company has failed to mediate or arbitrate a complaint brought to its attention by the bureau. Accredited Business’s must mediate and/or arbitrate unresolved complaints when requested by the Bureau. The Bureau has notified the company that its status at the BBB will be revoked if the complaint(s) is not answered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Jeff Wilson, V.P. Sales