At-a-glance
Overview
Business Details
- Location of This Business
- 7000 Grand Blvd, Houston, TX 77054-2206
- BBB File Opened:
- 6/25/2007
- Years in Business:
- 35
- Business Started:
- 11/16/1988
- Accredited Since:
- 5/30/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Houston Shutters
- Business Management
- Ms. Jennifer Baur, CEO & President
- Contact Information
Principal
- Ms. Jennifer Baur, CEO & President
Customer Contact
- Ms. Jennifer Baur, CEO & President
- Ms. Heather Thrift, Manager
- Additional Contact Information
Phone Numbers
- (866) 861-6801Other Phone
Email Addresses
- Sales
- Technical Support
Website Addresses
- (866) 861-6801
Customer Complaints
21 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/13/2023
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
Customer Reviews
27 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Joanna K
02/09/2024
Rockwood Shutters Response
02/14/2024
Hello,
We appreciate your feedback and you allowing us the time to complete your project to your satisfaction. We do understand the frustration this has caused and want to make it right. With that being said, if there is still something wrong with your installation, we want to know about it to see how we can rectify this for you. We will be reaching out to gather more information.
Rockwood Shutters
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