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Greater Houston and South Texas

This Business is not BBB accredited

A-Star Movers

Additional Locations

Phone: (281) 955-8751 Fax: (281) 213-8261 20610 Valley Wells Dr., Katy, TX 77449 http://www.astarmoverstx.com

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Description

This company provides total relocation services for commercial customers, including: local and long distance moves.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for A-Star Movers include:

  • Failure to respond to 1 complaint filed against business

Factors that raised the rating for A-Star Movers include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Additional Information

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BBB file opened: February 04, 2009 Business started: 01/29/2004 in TX Business started locally: 01/29/2004
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Transportation
Motor Vehicle Division Dealer Enforcement , PO Box 2293, Austin TX 78768
http://www.dot.state.tx.us
Phone Number: 800-687-7868

Type of Entity

Sole Proprietorship

Business Management
Mr. Carlos Santibanez, Owner
Contact Information
Principal: Mr. Carlos Santibanez, Owner
Business Category

MOVERS


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    15506 Firwoods Lane

    Cypress, TX 77429 (281) 955-8751

  • THIS LOCATION IS NOT BBB ACCREDITED

    20610 Valley Wells Dr.

    Katy, TX 77449

  • 1
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

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BBB Complaint Process

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Complaint Detail(s)

8/17/2014 Delivery Issues
11/26/2012 Problems with Product/Service
1