This Business is not BBB accredited
Phone: (713) 366-9880 7106 Corsicana Street, Houston, TX 77020
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This company provides residential and commercial concrete contractor services, including: new foundations, garage floors, parking areas, swimming pool decks, decorative, stamped, stained, and patterned concrete, driveways, sidewalks, and patios.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Harritex Concrete include:
- 1 complaint filed against business that was not resolved
Factors that raised the rating for Harritex Concrete include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- BBB has sufficient background information on this business.
While this company is currently an Accredited Business of the Better Business Bureau, the company has not responded to one or more customer complaints brought to its attention by the bureau. Accredited Business’s must answer all complaints in a timely manner. The bureau has notified the company that its status at the BBB will be revoked if the complaint(s) is not answered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Type of Entity
Business ManagementMr. Jesus Reynoso, Owner
THIS LOCATION IS NOT BBB ACCREDITED
7106 Corsicana Street
Houston, TX 77020 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: Date of service: 10/05/2012. Harritex concrete was hired to remove and rebuild my concrete driveway and patio. The work performed is substandard. Water pools about 1 inch deep on both the driveway and the patio. The water flows toward the house. The driveway grade is not done correctly. Both my cars hit the street when we back out of the driveway. We asked the contractor (Harritex Concrete) to repair the patio and drive way. He tried to correct it by adding another layer of cement on top of the patio, which is peeling off. No correction was performed for the driveway. Harritex concrete (*****) promised to get it fixed and now he does not take my phone calls. We now get calls from someone who claims to be a sub-contractor and threatens to lien my property because he was not paid.
Desired Settlement: We like to get the water pooling corrected on the driveway and patio. we also need an explanation about the phone calls from the sub-contractor, if the sub-contractor is not paid then e needs to be compensated.
Hello Mrs. ***** and Mr. ****,
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID *******, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This complaint cannot be closed, Harritex Concrete explained why there was a delay in his response. Mr ***** says he will correct the problem but there is no hard date to when this will be resolved. In the mean time, I still have to deal with the Mr. *****'s attorney who is thretening to lein my property. Not to mention the job is still incomplete and there is standing water that needs to be cleared every time it rains.
[Provide details of why you are not satisfied with this resolution.]
Consumer Response: The issue is still not resolved. I need to know if HArritex concrete will fix the issue? if so, when?
|6/26/2012||Problems with Product/Service|