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BBB Accredited Business since

ScreenTek Inc.

Phone: (713) 839-9640 Fax: (713) 728-6349 View Additional Phone Numbers 2710 Reed Road, Suite 160, Houston, TX 77051 View Additional Email Addresses http://www.screentekinc.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company specializes exclusively in the sale of LCD display technology for laptop repair and industrial uses, and LCD panel replacements.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ScreenTek Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ScreenTek Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 26 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Prior to filing a complaint, the company would like for you to note below, the following ways of contacting them to assist you in answering your questions.

General Inquiries:
Email: sales@screentekinc.com
Phone: 713-839-9640
Fax: 713-874-9450
Toll Free: 1 (800) 834-4172  

Refunds, Returns, & Exchanges:
Email: rma@screentekinc.com
Phone: 713-839-9640
Please have your invoice ID number.  

iPad Sales Email:
ipad@screentekinc.com
Toll Free: 1 (832)-518-1332
http://ipad.screentekinc.com
  


Customer Complaints Summary Read complaint details

26 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 3
Problems with Product/Service 15
Total Closed Complaints 26

Additional Complaint Information

Prior to filing a complaint, the company would like for you to note below the following ways of contacting them to assisting you in answering your questions.

General Inquiries:

Email: sales@screentekinc.com
Phone: 713-839-9640
Fax: 713-874-9450
Toll Free: 1 (800) 834-4172  

Refunds, Returns, & Exchanges:

Email: rma@screentekinc.com
Phone: 713-839-9640
Please have your invoice ID number.  

iPad Sales Email:

ipad@screentekinc.com
Toll Free: 1 (832)-518-1332
http://ipad.screentekinc.com  

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ScreenTek Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 05, 2004 Business started: 06/11/2001 in TX Business incorporated 06/11/2001 in TX
Type of Entity

Corporation

Business Management
Mr. Fred Pounds, CEO Mr. Brandon Bailey, COO Mr. Kevin Bailey Mr. Daryl Teo
Contact Information
Principal: Mr. Fred Pounds, CEO
Customer Contact: Mr. Marc Watkins, Senior AE
Business Category

COMPUTER - SUPPLIES & PARTS

Alternate Business Names
LCDS4Less.com LCDscreen.com
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.