BBB Business Review
This Business is not BBB accredited
AAA Japanese Imports, Inc.
Phone: (713) 895-1700 Fax: (713) 895-9091 View Additional Phone Numbers 4846 Cranswick Rd, Houston , TX 77041
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This business specializes in used engines and transmissions.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for AAA Japanese Imports, Inc. include:
- 39 complaints filed against business
- Failure to respond to 5 complaints filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||28|
|Total Closed Complaints||39|
Additional Complaint Information
AAA Japanese Imports, Inc. would like you to know prior to filing a complaint:
Please contact customer service at 713-895-1700 Monday - Friday from 10:00am to 3:00pm for the best time to get immediate assistance.
Used Engine: Sold as Long Block only, replacement unit: tested and steam cleaned with a 1 year warranty.
Warranty covers replacement or repair of the engine only and does not cover labor and any other incidentalexpenses required to repair an engine and/or remove it from a vehicle.
The warranty is voided by: Misuse, negligence, alterations, accidents, or fire. Improper installation or repair. Use of the engine in commercial vehicles or competitive events. Burn up more than 1 main or rod bearing, knocking a hole through the block or bending the valves. Lack of lubrication and/or overheating.
Any repair or replacement not authorized in writing by AAA. Sale, installation use or operation without the original emission control equipment. Missing, removed or melted heat tabs.
USED TRANSMISSIONS are warrantied for a period of 6 months unlimited miles. Warranty covers replacement, refund or repair of the transmission component only and does not cover labor costs associated with thosereplacements or repair. If the transmission is dismantled this warranty is void. If repairs are done withoutwritten permission the warranty is voided
Failure to install new filter or fluid upon installation is an instant void of warranty.
Click here for a complete copy of AAA ‘s Warranty: : http://www.aaajapaneseimports.com/aaa-japanese-imports-warranty.
Type of Entity
Business ManagementMs. Dina Hoover, General Manager
Hours of Operation
|M||:||8:30 AM - 9:00 PM|
|T||:||8:30 AM - 9:00 PM|
|W||:||8:30 AM - 9:00 PM|
|Th||:||8:30 AM - 9:00 PM|
|F||:||8:30 AM - 9:00 PM|