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          Mossy Nissan has 1 locations, listed below.

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            Business ProfileforMossy Nissan

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/2/1998

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Mossy sells new Nissans and all other used vehicle makes/models.  Additionally, they have a service, parts, and collision center for all your vehicle needs. 

            Mossy has been serving the Houston community for nearly 50 years! The only way to stay in business that long is by making customers for life. Mossy’s History of Excellence has proven this. Our customers come back again and again because they are treated right. With 13 Nissan dealerships in Houston, we know what it takes to make a difference: a better experience. It really is that simple. At Mossy, you are not a number, you are a friend, a customer, and a part of Mossy’s story. 

            Business Details

            BBB File Opened:
            1/1/1971
            Years in Business:
            53
            Business Started:
            1/1/1971
            Accredited Since:
            10/2/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Ashton Mossy, General Manager
            Contact Information

            Principal

            • Mr. Ashton Mossy, General Manager

            Customer Contact

            • Mr. Ashton Mossy, General Manager
            Additional Contact Information

            Website Addresses

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/07/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I took my Altima to a Mossy Nissan to have it's headlights replaced according to the ***** ****** ********** in July 11, 2022. Mossy agreed to replace them and ordered new combination lamps. Five months later, to this date 12/07/2022 they claim they have not received the parts and that there is a national backlog by Nissan and can't do anything about it. They have given me no solution to the problem. I cannot drive my car at night because of this and is becoming quite a hassle.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Russ H

            08/18/2021

            I took my Nissan to Missy Nissan on I10 in Kirkwood because my AC was blowing hot air. Instead of charging my air conditioner, they said there was a heater core leak and a non-working compressor. They quoted $ 2800 to repair the heater core and about $ 2000 to replace the compressor. I knew the compressor was bad and they told me they didn't know what he was talking about. I declined the repairs and took the car to a 5-star repair shop. I noticed on the way that the air conditioner was blowing icy air. They diagnosed the car and said there were no leaks or compressor issues and charged me a normal diagnostic fee. Mossy was going to scam me out of almost $ 5000. They are scammers and crooks. Never go there!

            Local BBB

            BBB of Greater Houston and South Texas

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