Don't Get Caught By A Storm Chaser

  
     
August 07, 2014

Often times, impending storms bring out the best in people. In Hawaii the Aloha spirit is strong and people generally reach out to help others in need. Unfortunately, the aftermath of such storms also brings out those who take advantage of people who have already been victimized.

Hawaii’s Better Business Bureau (BBB) is warning local residents to beware of “storm chasers” and shady contractors soliciting business after the storms pass.

“It is not uncommon for unlicensed and out-of-town and contractors to solicit business after large storms,” said Gregory D. Dunn, President and CEO of Hawaii’s BBB. “Often times we see them make big promises to which they won’t or can’t deliver.”

Hawaii’s BBB offers the following tips for storm victims:

  • Do your homework and check on the contractor with Hawaii’s BBB.
  • Get at least 2-3 quotes from contractors, you can utilize BBB’s request a quote feature for any participating Accredited Business.
  • Be wary of any contractor who demands full payment upfront. 
  • Resist high-pressure sales tactics such as the “good deal” you’ll get only if you hire the contractor on the spot.
  • Get a written contract that specifies the price, the work to be done, the amount of liability insurance coverage maintained by the contractor, and a time frame. Require a copy of their current certificate of insurance.
  • Pay by credit card, if possible; you may have additional protection if there’s a problem.

For reliable information, lists of BBB Accredited Businesses by industry and BBB Business Reviews you can trust on local businesses, visit bbb.org/hawaii.

Established in 1945, Hawaii’s Better Business Bureau® (BBB) is the local authority on trust in the marketplace. Only businesses and charities that meet and adhere to BBB standards can receive BBB accreditation. Through the support of over 2,650 local accredited businesses, BBB is able to offer free services to the community including BBB business and charity reviews and educational resources on topics affecting marketplace trust. BBB also offers fair and timely dispute resolution programs for consumers and businesses. Resources are available online at www.bbb.org.