Phone Scammers Impersonating BBB Representatives

July 25, 2014

Hawaii’s Better Business Bureau® (BBB), has received an uptick in reports of attempted fraud involving BBB impersonators.  According to callers targeted in the scam, con artists are pretending to be BBB representatives, affiliated with the IRS, or the U.S. Department of the Treasury and asking for personal and financial information and payment of due fees. They are threatening to “shut businesses down” and threatening to file charges against consumers if they don’t take action immediately.

Scammers are "spoofing" caller ID's - so the number appears to be coming from our office. 

Hawaii’s BBB would like to offer the following reminders:

  • BBB is not affiliated with any government agency.
  • BBB will not threaten people with arrest or other legal action.
  •  The IRS will contact you by mail if there is an issue with taxes due. If you have a question, contact IRS at 1-800-829-1040 or visit
  • If you get a threatening call from anyone claiming to be with BBB or any other well-known agency, hang up and call the agency directly.

Established in 1945, Hawaii’s Better Business Bureau® (BBB) is the local authority on trust in the marketplace. Only businesses and charities that meet and adhere to BBB standards can receive BBB accreditation. Through the support of over 2,650 local accredited businesses, BBB is able to offer free services to the community including BBB business and charity reviews and educational resources on topics affecting marketplace trust. BBB also offers fair and timely dispute resolution programs for consumers and businesses. Resources are available online at