Maui Electric Warns Businesses of Bill Pay Scam

July 18, 2014

Hawaii's BBB and Maui Electric are warning businesses of suspicious calls claiming to represent Maui Electric. 

It has been reported that businesses are recieving calls stating that their electric bill is delinquent and subject to same day disconnection if money is not paid immediately via money vouchers, such as MoneyPak cards. 

Read Maui Electrics full press release here

In addition, Maui Electric is reminding customers:

  • Do not provide personal, confidential, or financial information to any unidentified individuals or callers.
  • Exercise caution when responding to unsolicited phone calls. If customers feel unsure about the identity of a caller, they should hang up and don't call back the phone number provided by the caller. Check a reliable source for a Maui Electric contact number such as a phone book, electric bill or at
  • Report any suspicious activity to police.
  • Maui Electric employees would never direct you to make a payment at any location other than our customer service office and the options noted below.


Established in 1945, Hawaii’s Better Business Bureau® (BBB) is the local authority on trust in the marketplace. Only businesses and charities that meet and adhere to BBB standards can receive BBB accreditation. Through the support of over 2,650 local accredited businesses, BBB is able to offer free services to the community including BBB business and charity reviews and educational resources on topics affecting marketplace trust. BBB also offers fair and timely dispute resolution programs for consumers and businesses. Resources are available online at