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BBB Accredited Business since

Discount Windows, Doors & Cabinets

Phone: (808) 673-6656 View Additional Phone Numbers 45-564 Kamehameha Hwy, Kaneohe, HI 96744 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company is a supplier and retailer of replacement windows, sliding, stacking and entry doors, window treatments, shades, venetian blinds, shutters, sun tunnels and skylights, kitchen and bathroom cabinets and counter tops.  We offer free in house estimates and service all the islands. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Discount Windows, Doors & Cabinets meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Discount Windows, Doors & Cabinets include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

22 Customer Reviews on Discount Windows, Doors & Cabinets
Customer Experience Total Customer Reviews
Positive Experience 22
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 22

Additional Information

BBB file opened: July 16, 2008 Business started: 01/22/2007 in HI Business started locally: 01/22/2007 Business incorporated 01/22/2007 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W87263734-01.

Type of Entity


Business Management
Mr. Jeremy M. Griffin, President
Contact Information
Principal: Mr. Jeremy M. Griffin, President
Business Category

Windows Skylights Countertop - Fabrication Doors Kitchen Cabinets & Equipment - Household Shutters Windows & Doors - Installation & Service Window Shades

Products & Services

Discount Windows, Doors & Cabinets sells the following brand(s): Canyon Creek, Canyon Creek cabinets , Coulisse / BTX windows treatments, Crimsafe, El & El Doors , Embassy, Emtrek hardware, Fleetwood, Fleetwood Windows & Doors , Homecrest, Makai, Makai Range Windows and Doors, Omega, Plastpro fiberglass doors , Polywood Shutters, RMA, RMA - Tradewind Jalousies , Simpson Doors, Velux Skylights and Sun Tunnels , VPI

Discount Windows, Doors & Cabinets offers the following product(s): Aluminum windows and doors, Hardware for Doors , Plastpro Fiberglass Doors, Skylights, Sliding, stacking, and entry doors, SunTunnels, Vinyl windows and doors, Window Treatments - Shades, blinds & Shutters

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 2:00 PM
Su: Closed
Method(s) of Payment
Visa, MasterCard, Discover, check or cash.
Alternate Business Names
Pacific Building Wholesale, Inc.

This company is in an industry that may require professional licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Customer Review Rating plus BBB Rating Summary

Discount Windows, Doors & Cabinets has received 5 out of 5 stars based on 22 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.