BBB Logo

Better Business Bureau ®
Start With Trust®
In Hawaii

BBB Business Review

BBB Accredited Business since 12/21/2010

Travel to Paradise

Phone: (808) 263-1192Fax: (831) 480-5980View Additional Phone Numbers111 Hekili St Ste A 353, KailuaHI 96734-2800 Send email to Travel to Paradise

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers personalized custom travel arrangements to any of the Hawaiian Islands

BBB Accreditation

A BBB Accredited Business since 12/21/2010

BBB has determined that Travel to Paradise meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Travel to Paradise's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Travel to Paradise
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Industry Comparison| Chart

Travel Agencies & Bureaus

Additional Information

top
BBB file opened: 12/06/2010Business started: 12/01/1999
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425
Honolulu, HI96806-1425
(808) 587-4242
http://pahoehoe.ehawaii.gov/tls/app

DCCA Consumer Resource Center
235 S. Beretania Street, 8th & 9th Floors
Honolulu, HI96813
(808) 587-4272

BBB records show a license number of W03230856-01 for this company, issued by State of Hawaii Department of Taxation. Their web address is http://pahoehoe.ehawaii.gov/tls/app.

Type: General Excise Tax

BBB records show a license number of TAR5387 for this company, issued by DCCA Consumer Resource Center. The expiration date of this license is 12/31/2015.

Type: Travel Agency

Check License Status: https://pvl.ehawaii.gov/pvlsearch/info/TAR-5387

Please note that governmental licensing information may not be current.

Type of Entity

Sole Proprietor

Contact Information
Principal: Ms. Paula Takamori (Owner/President)
Business Category

Travel Agencies & Bureaus

Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 04:00 PMFri: 08:30 AM to 04:00 PM
Industry Tips
BBBTips On Airline Travel
BBB Warns of Deceptive Travel-Related Promotions
Business Travel Costs
Vacation and Travel
BBB Warns Vacationers: Travel-Related Fraud is on the Rise

Map & Directions

Map & Directions

Address for Travel to Paradise

111 Hekili St Ste A 353

Kailua, HI 96734-2800

To | From

LocationsX

1 Locations

  • 111 Hekili St Ste A 353 

    Kailua, HI 96734-2800(877) 965-4358
    (808) 263-1192

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Hawaii. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Travel to Paradise is in this range.

X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

Additional Phone Numbers

  • (877) 965-4358 - General
X

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Hawaii's BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 02/01/2013 for complaints filed on 11/01/2012 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

About BBB Business Review Content and Services

Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.

X

Thank you for your feedback.

Help us improve by taking our survey.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.