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BBB Accredited Business since 02/02/1990
HNL Travel Associates
Phone: (808) 591-2011Fax: (808) 591-8513View Additional Phone Numbers1245 Young St Ste 203, Honolulu, HI 96814-1958
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This company offers sales on most cruise lines, tour companies, airlines,corporate travel and other travel arrangements.
A BBB Accredited Business since 02/02/1990
BBB has determined that HNL Travel Associates meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised HNL Travel Associates' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:DCCA Consumer Resource Center
235 S. Beretania Street, 8th & 9th Floors
State of Hawaii Department of Taxation
PO Box 1425
BBB records show a license number of TAR1099 for this company, issued by DCCA Consumer Resource Center. The expiration date of this license is 12/31/2015.Type: Travel Agency
Check License Status: https://pvl.ehawaii.gov/pvlsearch/info/TAR-1099
Please note that governmental licensing information may not be current.
BBB records show a license number of W20343458-01 for this company, issued by State of Hawaii Department of Taxation. Their web address is http://pahoehoe.ehawaii.gov/tls/app.Type: General Excise Tax
Contact InformationPrincipal: Ms. Wendy Goodenow (President)
Travel Agencies & Bureaus, Cruises
Hours of OperationMon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PM
Refund and Exchange Policy
Our refund or exchange policy is dictated by the companies that we represent.
Alternate Business NamesTotal Travel, Inc.
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