Business ProfileforWayne's Travel Service
Additional business information
The Better Business Bureau of Hawaii offers the following education tip when purchasing airline tickets:
Be wary of offers that promise "the moon" for a very low price, or ones that require immediate purchase to lock in the announced rate.
Use reputable travel agents to plan your trip.
Contact your Better Business Bureau for a report on the company you're considering using.
Be your own best protector. Even with all the consumer protection agencies and laws on the books, consumers must protect themselves by being leery of high pressure, "to good to be true" claims. Say "no" whenever you feel pressured or have questions that are not answered yet. Carefully check our businesses and deals before signing anything or paying money up front.
Do not do business with strangers who approach you at home without doing a thorough check. Make sure you have a permanent address and phone number for the business.
In addition, the Department of Commerce and Consumer Affairs provides the following information:
When you make full payment to the travel agency, make sure you receive your ticket or similar documentation. At this time, the agency should provide you with a written statement including:
The agency's name, business address, and telephone number.
The amount paid, the date of payment and an itemized statement of any balance due.
The name and address of the financial institution that maintains the travel agency trust account ad the name of the trust account.
The name of the entity the travel agency has arranged the services with, along with pertinent information such as the types of accommodations, the dates and time of services, and all restrictions, limitations, conditions, and fee assessments that pertain to the person's right to cancel, obtain a refund, change itinerary or make a claim for lost tickets.
The cancellation provisions of the contract between the travel agency and the consumer, and the rights and obligations of the parties.
The agency also must provide you with a disclosure of your consumer's rights no later than when it issues the tickets.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 196 Kapalu St, Honolulu, HI 96813-1189
- BBB File Opened:
- 4/2/1997
- Business Started:
- 3/11/1996
- Business Started Locally:
- 3/11/1996
- Licensing Information:
- This type of business is regulated by the State of Hawaii and requires a license. This company's Travel Agency license, TAR3736 with expiration date of 12/31/1999, was forfeited.
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Abe, Wayne T.
- Business Management
- Mr. Wayne T. Abe, Owner
- Contact Information
Principal
- Mr. Wayne T. Abe, Owner
Customer Contact
- Mr. Wayne T. Abe, Owner
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.