BBB Business Review
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BBB Accredited Business since
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This company offers private, customizable tours, including Road to Hana, Island Day Tours, Snorkeling and Hiking.
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A BBB Accredited Business since
BBB has determined that Maui's Private Guide LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Maui's Private Guide LLC include:
- Length of time business has been operating
Factors that raised the rating for Maui's Private Guide LLC include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
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|Problems with Product/Service||0|
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Customer Reviews Summary Read customer reviews
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W22754045-01.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Bryan Miner, LLC Member
Tours - Operators & Promoters Sightseeing Tours Sightseeing Tours
Products & Services
Maui's Private Guide LLC offers the following product(s): Maui Guided hikes and waterfall adventures, Maui Island Tours, Road to Hana tours
Method(s) of PaymentCash, Credit Card, Paypal
Refund and Exchange Policy1. Payment in full is required to reserve your tour date. Payments can be made with a credit card over the phone by calling (808)344-9595 or with credit card or Paypal through the company website.
2. Payments are refundable outside of 48 hours before the scheduled start time and date of the tour.
3. If Maui's Private Guide LLC is forced to cancel the tour for any reason, a full refund will be given. Allow up to 30 days for refunds to be posted to your account.
4. In the event that any deposit is made, it will be deducted from the balance due.
5. Each participant will be required to sign a Release of Liability form. Minors will require the signature of a Legal Guardian or Power Of Attorney. Release of Liability Forms can be obtained in advance by e-mailing email@example.com.